User Docs
NightPOS essentials
Stages
Activities
Reporting
Search, filter, and group records
NightPOS rich-text editor
Contacts
Merge contacts
Export and import data
Keyboard shortcuts
Property fields
Product catalog
Finance
Accounting and Invoicing
Get started
Accounting cheat sheet
Chart of accounts
Consolidation
Journals
Multi-currency system
Average price on returned goods
Tax units
Taxes
Cash basis taxes
Tax computation
Withholding taxes
VAT numbers verification (VIES)
Fiscal positions (tax and account mapping)
AvaTax integration
AvaTax use
Avalara (Avatax) portal
EU intra-community distance selling
B2B (tax excluded) and B2C (tax included) pricing
Customer invoices
Invoicing processes
Delivery and invoice addresses
Payment terms and installment plans
Default terms and conditions (T&C)
Cash discounts and tax reduction
Credit notes and refunds
Cash rounding
Deferred revenues
Electronic invoicing (
EDI
)
Invoice sequence
Snailmail
EPC QR codes
Incoterms
Vendor bills
Document digitization
Non-current assets and fixed assets
Deferred expenses
Vendor bill sequence
Payments
Online payments
Batch payments
SEPA Direct Debit (SDD) customer payments
Follow-up on invoices
Pay with SEPA
Pay by checks
Forecast future bills to pay
Trusted accounts (send money)
Bank and cash accounts
Bank synchronization
Ponto
Basiq
Transactions
Bank reconciliation
Reconciliation models
Internal transfers
Manage a bank account in a foreign currency
Loans management
Reporting
Tax return (VAT report)
Tax carryover
Analytic accounting
Budgets
Annual/Audit report
Intrastat
Data inalterability check report
Silverfin integration
Custom reports
Year-end closing
Expenses
Expense categories
Expense cards
Log expenses
Submit expenses
Process expenses
Post expenses
Reimburse employees
Reinvoice expenses
Expenses analysis
Online payments
Adyen
Amazon Payment Services
AsiaPay
Authorize.Net
Buckaroo
Demo
DPO Pay
ECPay
Flutterwave
Iyzico
Mercado Pago
Mollie
Nuvei
Paymob
PayPal
Razorpay
Redsys
Stripe
Toss Payments
Worldline
Xendit
Bank payments
In-person payments
Fiscal localizations
Argentina
Australia
Austria
Belgium
Brazil
Canada
Chile
Colombia
Croatia
Denmark
Ecuador
Egypt
France
Germany
Guatemala
Hong Kong
Hungary
India
Indonesia
Italy
Jordan
Kenya
Luxembourg
Malaysia
Mexico
Netherlands
New Zealand
Oman
Peru
Philippines
Poland
Romania
Saudi Arabia
Singapore
Spain
Switzerland
Taiwan
Thailand
Türkiye
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vietnam
ESG
Sales
CRM
Organize the pipeline
Lost opportunities
Merge similar leads and opportunities
Manage sales teams
Acquire leads
Convert leads into opportunities
Create opportunities from web contact forms
Create leads (from email or manually)
Create and send quotations
Lead mining
Assign and track leads
Assign leads with predictive lead scoring
Unattended leads report
Quality leads report
Resellers
Marketing attribution reports
Lead distribution report
Analyze performance
Pipeline Analysis
Expected revenue report
Forecast report
Optimize your Day-to-Day work
Partner autocomplete
CRM Gamification
CRM activities and activity plans
Lead enrichment
Membership / Partnership module
Sales
Sales quotations
Create quotations
Quotation templates
Margins
Optional products
Online signatures for order confirmations
Online payment order confirmation
Quotation deadlines
Deliveries and invoices to different addresses
Product variants on quotations and sales orders
PDF quote builder
Configure dynamic form fields in PDFs
Add PDFs to a quote
Add a PDF or a URL to a product
Custom email signatures
Invoicing Method
Invoicing policies
Down payments
Pro-forma invoices
Invoicing based on time and materials
Invoice project milestones
Products & Prices
Manage your products
Import products
Product variants
Manage your pricing
Pricelists
Foreign currencies
Discounts
Returns and refunds
Use eWallets and gift cards
Discount and loyalty programs
Commissions
Amazon Connector
Amazon Connector features
Amazon Connector configuration
Amazon order management
Tracking lot or serial number products with FBA orders
Shopee Connector
Shopee Connector configuration
Shopee order management
Lazada Connector
Lazada Connector features
Lazada Connector configuration
Lazada order management
Gelato
Point of Sale
NightPOS — Smart Business Management
Workflow
Receipts
Invoices
Products
Hardware and network
Local Network Access
IoT system connection
Receipt printers
Electronic shelf labels
Customer display
Scale
Self-signed certificate for ePOS printers
Shop features
Restaurant features
UrbanPiper
Extra features
Multi-employee management
Preparation display
Self-ordering
Presets
Pricing features
Payment methods
Cash machines
Cashdro
Cashmatic
Glory
Customer account
QR code payments
Payment terminals
Adyen
DPO Pay
Ingenico
Mercado Pago
Mollie
Pine Labs
QFPay
Razorpay
SIX
Stripe
Tyro
Viva.com
Worldline
Reporting
Subscriptions
Subscriptions in the eCommerce shop
Upsell subscriptions
Renew subscriptions
Close subscriptions
Subscription reports
Subscriptions and automatic payments
Subscriptions with deliveries
Rental
Configure rental products
Rental product type
Physical rental products
Service rental products
Rental orders
Create a rental order
Manage deposits
Websites
Website
Web design
Building blocks
General theme
Elements
Visibility
Structure
Pages
Headers and footers
Search Engine Optimization (SEO)
Configuration
Domain names
Google Search Console
Cookies bar
Translations
Multiple websites
Forms spam protection
Set up a content delivery network (CDN)
Reporting
Website analytics
Link tracker
Mail groups
eCommerce
Configuration
Products
Categories and variants
Prices
Customer accounts
B2B and B2C
eCommerce design
Product page
Product catalog
Additional features
Ordering and checkout
Delivery methods
Order handling
Performance management
Google Merchant Center
eLearning
Forum
Blog
Live Chat
Ratings
Commands and canned responses
Chatbots
Reports
Participate in live chat
Information panel
Expertise
Supply Chain
Inventory
Product management
Configure product
Product type
Units of measure
Packages
Pack-in-pack
Packaging
Product tracking
Serial numbers
Lot numbers
Reassign lot/serial numbers
Expiration dates
Warehouses and storage
Inventory management
Warehouses
Locations
Inventory adjustments
Cycle counts
Scrap inventory
Replenishment
Replenish on order (MTO)
Reordering rules
Just in time logic
Replenishment report
Lead times
Inter-warehouse replenishment
Reporting
Forecasted report
Stock report
Locations report
Moves history report
Inventory dashboards
Shipping and receiving
Inbound and outbound flows
Routes and push/pull rules
One-step receipt and delivery
Two-step receipt and delivery
Three-step receipt
Three-step delivery
Putaway rules
Storage categories
Consignment: buy and sell stock without owning it
Dropshipping
Delivery methods
Add a new delivery method
Third-party shipping carriers
Print shipping labels
Bpost integration
DHL integration
EasyPost integration
Envia.com integration
FedEx integration
Sendcloud integration
Shiprocket integration
Starshipit shipping
UPS integration
USPS integration
Zebra label configuration
How to cancel a shipping request to a shipper?
Shipping cost invoicing
Change shipping label size
Multi-package shipments
Printable delivery PDFs
Dispatch management system
Reservation methods
At confirmation reservation
Manual reservation
Before scheduled date reservation
Picking methods
Batch picking
Cluster picking
Wave transfers
Removal strategies
FIFO removal
LIFO removal
FEFO removal
Closest location removal
Least packages removal
Inventory valuation
Valuation cheat sheet
Landed costs
Valuation by lots/serial numbers
Account for scrapped goods
Manufacturing
Basic setup
Manufacturing product configuration
Bill of materials
One-step manufacturing
Two-step manufacturing
Three-step manufacturing
Manufacturing order costs
Work-in-progress costs
Advanced configuration
Managing BoMs for product variants
Kits
Multilevel BoMs
Work centers
Work order dependencies
Workflows
Master production schedule
Work center time off
Scrap during manufacturing
Manufacturing backorders
Split and merge manufacturing orders
Unbuild orders
By-Products
Continuous product improvement
Manufacture with lots and serial numbers
Shop Floor
Shop Floor overview
Shop Floor time tracking
Subcontracting
Basic subcontracting
Resupply subcontracting
Dropship to subcontractor
Reporting
Delays
Allocation reports
Overall equipment effectiveness
Production analysis
Purchase
Products
Import vendor pricelist
Configure reordering rules
Temporary reordering rules
Manage deals
Requests for quotation
Blanket orders
Call for tenders
Purchase templates
Control policies
Manage vendor bills
Advanced
Suggest quantities based on historical demand
Purchase Analysis report
Vendor costs report
Procurement expenses report
EDI purchase-to-sales order import
Purchase & Vendor analysis dashboard
Barcode
Setup
Barcode device troubleshooting
Barcode scanner setup
Product and location barcodes
Barcode Lookup
Barcodes for lot and serial numbers
Operation types and commands
RFID
Daily operations
Adjust inventory with barcodes
Process receipts and deliveries with barcodes
Process batch transfers
Create and process transfers with barcodes
Default barcode nomenclature
GS1 barcode nomenclature
GS1 barcode usage
Manage inventory with RFID
Retrieve EPC codes
Quality
Quality control basics
Quality control points
Quality alerts
Quality checks
Failure locations
Quality check types
Instructions quality check
Pass - Fail quality check
Measure quality check
Take a Picture quality check
Maintenance
Add new equipment
Maintenance calendar
Maintenance requests
Maintenance setup
Product lifecycle management
Change management
Engineering change orders
ECO types and stages
Version control
Project management
Approvals
Repairs
Process repair orders
Human resources
Attendances
Check in and out
Kiosks
Onboarding
Work approvals and overtime
Attendance logs
Overtime rulesets
Hardware
Attendance reporting
Employees
New employees
Onboarding
Departments
Learning
Certifications
Badges
Equipment
Offboarding
Employee retention report
Appraisals
Schedule appraisals
Conduct appraisals
Appraisal templates
360 Feedback
Goals
Appraisal analysis
Skills evolution
Frontdesk
Visitors
Fleet
Models & manufacturers
Adding vehicles
Services
Accidents
Cost analysis report
Odometer analysis report
Payroll
Contracts
Salaries
Work entries
Working schedules
Time off to report
Salary adjustments
Payslips
Pay runs
Commissions
Payroll analysis
Headcount report
Work entry analysis
Payroll localizations
Australia
Belgium
Egypt
Hong Kong
India
Jordan
Kenya
Mexico
Saudi Arabia
Türkiye
United Arab Emirates
United States
Employment Hero Payroll
Time off
Time off types
Public holidays
Allocations
Accrual plans
Request time off
My time
Management
Reporting
Recruitment
Job positions
Post job positions
Recruitment flow
Add new applicants
Schedule interviews
Offer job positions
Refuse applicants
Applicant analysis
Source analysis reporting
Velocity analysis
Team performance
Referrals
Share job positions
Referral points
Rewards
Alerts
Employees referral analysis
Rewards report
Points report
Lunch
Vendors
Products
Orders
Manage user accounts
Lunch management
Marketing
Email Marketing
Mailing lists
Manage unsubscriptions (blacklist)
Lost leads reactivation email
Analyze metrics
SMS Marketing
Basic SMS setup
Create SMS messages
SMS analysis
SMS campaign settings
Mailing lists and blacklists
SMS Pricing and FAQ
SMS via Twilio
Social Marketing
Social posts
Social marketing campaigns
Marketing Automation
Audience targeting
Campaign workflow activities
Testing/running campaigns
Campaign metrics
Campaign templates
Double Opt-in
Events
Setup
Create events
Event templates
Promote and monetize
Sell event tickets
Event sponsors
Event booths
Attendee experience
Multiple slots
Event tracks
Talks, proposals, and agenda
Registration Desk
Reporting
Revenues report
Attendees report
Marketing Card
Surveys
Create surveys
Scoring surveys
Create questions
Live Session surveys
Survey analysis
Services
Project
Project management
Project dashboard
Project profitability
Project milestones
Project templates
Task management
Task stages and statuses
Task creation
Recurring tasks
Sub-tasks
Task dependencies
Timesheets
Timesheet billing rates and leaderboard
Time off entries
Planning
Field Service
Creating field service tasks
Product management
Planning an itinerary
Worksheets
Helpdesk
Overview
Receiving tickets
Help Center
Service level agreements (SLA)
Reporting
Customer ratings
Advanced
After-Sales services
Close tickets
Track and bill time
Productivity
Documents
Sign
Request a signature
Sign a document
Security and authentication
Configuration
Validity of electronic signatures
Spreadsheet
Get started
Insert and link to NightPOS data
Insert a list
Insert a pivot table
Insert a chart
Insert clickable links
Insert financial data
Work with data
Pivot tables
Functions
Global filters
Present and visualize data
Charts
Conditional formatting
Share and collaborate
Dashboards
Build and customize dashboards
My Dashboard
Knowledge
Calendar
Outlook Calendar synchronization
Google Calendar synchronization
Appointments
Create opportunities from appointments
Google reserve integration
Discuss
Use channels for team communication
Configure ICE servers with Twilio
Chatter
Canned responses
Data Cleaning
WhatsApp
Phone
Axivox
NightPOS Phone with Axivox
Manage users in Axivox
Voicemails and audio messages
Dynamic caller ID
Conference calls
Dial plan basics
Advanced dial plans
Call queues
NightPOS Phone with DIDWW
NightPOS Phone with OnSIP
Phone widget
Devices and integrations
Sales calls with NightPOS Phone
Support calls with NightPOS Phone
To-do
AI
AI API keys
AI agents
AI default prompts
AI document sort
AI fields
AI live chat
AI server actions
AI in email templates
AI voice transcription
Write and improve text with AI
AI in support workflows
Studio
Fields and widgets
Views
Models, modules, and apps
Automation rules
Webhooks
PDF reports
Approval rules
General settings
Apps and modules
Users
Change languages
Two-factor authentication
Access rights
User portals
Granting portal access
Updating portal info
Facebook sign-in authentication
Google Sign-In Authentication
Microsoft Azure sign-in authentication
LDAP authentication
Companies
Multi-company
Digest emails
Email templates
Internet of Things (IoT)
IoT box
Windows virtual IoT
IoT system connection to NightPOS
Advanced
Troubleshooting
IoT system updates
IoT box SSH connection
Devices
Connect a printer
Connect a scale
Connect a screen
Connect a measurement tool
Connect a camera
Connect a footswitch
Communication in NightPOS by email
Manage inbound messages
Manage outbound messages
Configure DNS records to send emails in NightPOS
Connect Microsoft Outlook 365 to NightPOS using Azure OAuth
Connect Gmail to NightPOS using Google OAuth
Mailjet API
Common emailing issues and solutions
Integrations
Mail Plugins
Outlook Plugin
Gmail Plugin
Unsplash
Address autocomplete
Geolocation
Google Translate
Cloud Storage
Developer mode (debug mode)
Offline mode
Resources
Downloads
User Docs
NightPOS essentials
Stages
Activities
Reporting
Search, filter, and group records
NightPOS rich-text editor
Contacts
Merge contacts
Export and import data
Keyboard shortcuts
Property fields
Product catalog
Finance
Accounting and Invoicing
Get started
Accounting cheat sheet
Chart of accounts
Consolidation
Journals
Multi-currency system
Average price on returned goods
Tax units
Taxes
Cash basis taxes
Tax computation
Withholding taxes
VAT numbers verification (VIES)
Fiscal positions (tax and account mapping)
AvaTax integration
AvaTax use
Avalara (Avatax) portal
EU intra-community distance selling
B2B (tax excluded) and B2C (tax included) pricing
Customer invoices
Invoicing processes
Delivery and invoice addresses
Payment terms and installment plans
Default terms and conditions (T&C)
Cash discounts and tax reduction
Credit notes and refunds
Cash rounding
Deferred revenues
Electronic invoicing (
EDI
)
Invoice sequence
Snailmail
EPC QR codes
Incoterms
Vendor bills
Document digitization
Non-current assets and fixed assets
Deferred expenses
Vendor bill sequence
Payments
Online payments
Batch payments
SEPA Direct Debit (SDD) customer payments
Follow-up on invoices
Pay with SEPA
Pay by checks
Forecast future bills to pay
Trusted accounts (send money)
Bank and cash accounts
Bank synchronization
Ponto
Basiq
Transactions
Bank reconciliation
Reconciliation models
Internal transfers
Manage a bank account in a foreign currency
Loans management
Reporting
Tax return (VAT report)
Tax carryover
Analytic accounting
Budgets
Annual/Audit report
Intrastat
Data inalterability check report
Silverfin integration
Custom reports
Year-end closing
Expenses
Expense categories
Expense cards
Log expenses
Submit expenses
Process expenses
Post expenses
Reimburse employees
Reinvoice expenses
Expenses analysis
Online payments
Adyen
Amazon Payment Services
AsiaPay
Authorize.Net
Buckaroo
Demo
DPO Pay
ECPay
Flutterwave
Iyzico
Mercado Pago
Mollie
Nuvei
Paymob
PayPal
Razorpay
Redsys
Stripe
Toss Payments
Worldline
Xendit
Bank payments
In-person payments
Fiscal localizations
Argentina
Australia
Austria
Belgium
Brazil
Canada
Chile
Colombia
Croatia
Denmark
Ecuador
Egypt
France
Germany
Guatemala
Hong Kong
Hungary
India
Indonesia
Italy
Jordan
Kenya
Luxembourg
Malaysia
Mexico
Netherlands
New Zealand
Oman
Peru
Philippines
Poland
Romania
Saudi Arabia
Singapore
Spain
Switzerland
Taiwan
Thailand
Türkiye
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vietnam
ESG
Sales
CRM
Organize the pipeline
Lost opportunities
Merge similar leads and opportunities
Manage sales teams
Acquire leads
Convert leads into opportunities
Create opportunities from web contact forms
Create leads (from email or manually)
Create and send quotations
Lead mining
Assign and track leads
Assign leads with predictive lead scoring
Unattended leads report
Quality leads report
Resellers
Marketing attribution reports
Lead distribution report
Analyze performance
Pipeline Analysis
Expected revenue report
Forecast report
Optimize your Day-to-Day work
Partner autocomplete
CRM Gamification
CRM activities and activity plans
Lead enrichment
Membership / Partnership module
Sales
Sales quotations
Create quotations
Quotation templates
Margins
Optional products
Online signatures for order confirmations
Online payment order confirmation
Quotation deadlines
Deliveries and invoices to different addresses
Product variants on quotations and sales orders
PDF quote builder
Configure dynamic form fields in PDFs
Add PDFs to a quote
Add a PDF or a URL to a product
Custom email signatures
Invoicing Method
Invoicing policies
Down payments
Pro-forma invoices
Invoicing based on time and materials
Invoice project milestones
Products & Prices
Manage your products
Import products
Product variants
Manage your pricing
Pricelists
Foreign currencies
Discounts
Returns and refunds
Use eWallets and gift cards
Discount and loyalty programs
Commissions
Amazon Connector
Amazon Connector features
Amazon Connector configuration
Amazon order management
Tracking lot or serial number products with FBA orders
Shopee Connector
Shopee Connector configuration
Shopee order management
Lazada Connector
Lazada Connector features
Lazada Connector configuration
Lazada order management
Gelato
Point of Sale
NightPOS — Smart Business Management
Workflow
Receipts
Invoices
Products
Hardware and network
Local Network Access
IoT system connection
Receipt printers
Electronic shelf labels
Customer display
Scale
Self-signed certificate for ePOS printers
Shop features
Restaurant features
UrbanPiper
Extra features
Multi-employee management
Preparation display
Self-ordering
Presets
Pricing features
Payment methods
Cash machines
Cashdro
Cashmatic
Glory
Customer account
QR code payments
Payment terminals
Adyen
DPO Pay
Ingenico
Mercado Pago
Mollie
Pine Labs
QFPay
Razorpay
SIX
Stripe
Tyro
Viva.com
Worldline
Reporting
Subscriptions
Subscriptions in the eCommerce shop
Upsell subscriptions
Renew subscriptions
Close subscriptions
Subscription reports
Subscriptions and automatic payments
Subscriptions with deliveries
Rental
Configure rental products
Rental product type
Physical rental products
Service rental products
Rental orders
Create a rental order
Manage deposits
Websites
Website
Web design
Building blocks
General theme
Elements
Visibility
Structure
Pages
Headers and footers
Search Engine Optimization (SEO)
Configuration
Domain names
Google Search Console
Cookies bar
Translations
Multiple websites
Forms spam protection
Set up a content delivery network (CDN)
Reporting
Website analytics
Link tracker
Mail groups
eCommerce
Configuration
Products
Categories and variants
Prices
Customer accounts
B2B and B2C
eCommerce design
Product page
Product catalog
Additional features
Ordering and checkout
Delivery methods
Order handling
Performance management
Google Merchant Center
eLearning
Forum
Blog
Live Chat
Ratings
Commands and canned responses
Chatbots
Reports
Participate in live chat
Information panel
Expertise
Supply Chain
Inventory
Product management
Configure product
Product type
Units of measure
Packages
Pack-in-pack
Packaging
Product tracking
Serial numbers
Lot numbers
Reassign lot/serial numbers
Expiration dates
Warehouses and storage
Inventory management
Warehouses
Locations
Inventory adjustments
Cycle counts
Scrap inventory
Replenishment
Replenish on order (MTO)
Reordering rules
Just in time logic
Replenishment report
Lead times
Inter-warehouse replenishment
Reporting
Forecasted report
Stock report
Locations report
Moves history report
Inventory dashboards
Shipping and receiving
Inbound and outbound flows
Routes and push/pull rules
One-step receipt and delivery
Two-step receipt and delivery
Three-step receipt
Three-step delivery
Putaway rules
Storage categories
Consignment: buy and sell stock without owning it
Dropshipping
Delivery methods
Add a new delivery method
Third-party shipping carriers
Print shipping labels
Bpost integration
DHL integration
EasyPost integration
Envia.com integration
FedEx integration
Sendcloud integration
Shiprocket integration
Starshipit shipping
UPS integration
USPS integration
Zebra label configuration
How to cancel a shipping request to a shipper?
Shipping cost invoicing
Change shipping label size
Multi-package shipments
Printable delivery PDFs
Dispatch management system
Reservation methods
At confirmation reservation
Manual reservation
Before scheduled date reservation
Picking methods
Batch picking
Cluster picking
Wave transfers
Removal strategies
FIFO removal
LIFO removal
FEFO removal
Closest location removal
Least packages removal
Inventory valuation
Valuation cheat sheet
Landed costs
Valuation by lots/serial numbers
Account for scrapped goods
Manufacturing
Basic setup
Manufacturing product configuration
Bill of materials
One-step manufacturing
Two-step manufacturing
Three-step manufacturing
Manufacturing order costs
Work-in-progress costs
Advanced configuration
Managing BoMs for product variants
Kits
Multilevel BoMs
Work centers
Work order dependencies
Workflows
Master production schedule
Work center time off
Scrap during manufacturing
Manufacturing backorders
Split and merge manufacturing orders
Unbuild orders
By-Products
Continuous product improvement
Manufacture with lots and serial numbers
Shop Floor
Shop Floor overview
Shop Floor time tracking
Subcontracting
Basic subcontracting
Resupply subcontracting
Dropship to subcontractor
Reporting
Delays
Allocation reports
Overall equipment effectiveness
Production analysis
Purchase
Products
Import vendor pricelist
Configure reordering rules
Temporary reordering rules
Manage deals
Requests for quotation
Blanket orders
Call for tenders
Purchase templates
Control policies
Manage vendor bills
Advanced
Suggest quantities based on historical demand
Purchase Analysis report
Vendor costs report
Procurement expenses report
EDI purchase-to-sales order import
Purchase & Vendor analysis dashboard
Barcode
Setup
Barcode device troubleshooting
Barcode scanner setup
Product and location barcodes
Barcode Lookup
Barcodes for lot and serial numbers
Operation types and commands
RFID
Daily operations
Adjust inventory with barcodes
Process receipts and deliveries with barcodes
Process batch transfers
Create and process transfers with barcodes
Default barcode nomenclature
GS1 barcode nomenclature
GS1 barcode usage
Manage inventory with RFID
Retrieve EPC codes
Quality
Quality control basics
Quality control points
Quality alerts
Quality checks
Failure locations
Quality check types
Instructions quality check
Pass - Fail quality check
Measure quality check
Take a Picture quality check
Maintenance
Add new equipment
Maintenance calendar
Maintenance requests
Maintenance setup
Product lifecycle management
Change management
Engineering change orders
ECO types and stages
Version control
Project management
Approvals
Repairs
Process repair orders
Human resources
Attendances
Check in and out
Kiosks
Onboarding
Work approvals and overtime
Attendance logs
Overtime rulesets
Hardware
Attendance reporting
Employees
New employees
Onboarding
Departments
Learning
Certifications
Badges
Equipment
Offboarding
Employee retention report
Appraisals
Schedule appraisals
Conduct appraisals
Appraisal templates
360 Feedback
Goals
Appraisal analysis
Skills evolution
Frontdesk
Visitors
Fleet
Models & manufacturers
Adding vehicles
Services
Accidents
Cost analysis report
Odometer analysis report
Payroll
Contracts
Salaries
Work entries
Working schedules
Time off to report
Salary adjustments
Payslips
Pay runs
Commissions
Payroll analysis
Headcount report
Work entry analysis
Payroll localizations
Australia
Belgium
Egypt
Hong Kong
India
Jordan
Kenya
Mexico
Saudi Arabia
Türkiye
United Arab Emirates
United States
Employment Hero Payroll
Time off
Time off types
Public holidays
Allocations
Accrual plans
Request time off
My time
Management
Reporting
Recruitment
Job positions
Post job positions
Recruitment flow
Add new applicants
Schedule interviews
Offer job positions
Refuse applicants
Applicant analysis
Source analysis reporting
Velocity analysis
Team performance
Referrals
Share job positions
Referral points
Rewards
Alerts
Employees referral analysis
Rewards report
Points report
Lunch
Vendors
Products
Orders
Manage user accounts
Lunch management
Marketing
Email Marketing
Mailing lists
Manage unsubscriptions (blacklist)
Lost leads reactivation email
Analyze metrics
SMS Marketing
Basic SMS setup
Create SMS messages
SMS analysis
SMS campaign settings
Mailing lists and blacklists
SMS Pricing and FAQ
SMS via Twilio
Social Marketing
Social posts
Social marketing campaigns
Marketing Automation
Audience targeting
Campaign workflow activities
Testing/running campaigns
Campaign metrics
Campaign templates
Double Opt-in
Events
Setup
Create events
Event templates
Promote and monetize
Sell event tickets
Event sponsors
Event booths
Attendee experience
Multiple slots
Event tracks
Talks, proposals, and agenda
Registration Desk
Reporting
Revenues report
Attendees report
Marketing Card
Surveys
Create surveys
Scoring surveys
Create questions
Live Session surveys
Survey analysis
Services
Project
Project management
Project dashboard
Project profitability
Project milestones
Project templates
Task management
Task stages and statuses
Task creation
Recurring tasks
Sub-tasks
Task dependencies
Timesheets
Timesheet billing rates and leaderboard
Time off entries
Planning
Field Service
Creating field service tasks
Product management
Planning an itinerary
Worksheets
Helpdesk
Overview
Receiving tickets
Help Center
Service level agreements (SLA)
Reporting
Customer ratings
Advanced
After-Sales services
Close tickets
Track and bill time
Productivity
Documents
Sign
Request a signature
Sign a document
Security and authentication
Configuration
Validity of electronic signatures
Spreadsheet
Get started
Insert and link to NightPOS data
Insert a list
Insert a pivot table
Insert a chart
Insert clickable links
Insert financial data
Work with data
Pivot tables
Functions
Global filters
Present and visualize data
Charts
Conditional formatting
Share and collaborate
Dashboards
Build and customize dashboards
My Dashboard
Knowledge
Calendar
Outlook Calendar synchronization
Google Calendar synchronization
Appointments
Create opportunities from appointments
Google reserve integration
Discuss
Use channels for team communication
Configure ICE servers with Twilio
Chatter
Canned responses
Data Cleaning
WhatsApp
Phone
Axivox
NightPOS Phone with Axivox
Manage users in Axivox
Voicemails and audio messages
Dynamic caller ID
Conference calls
Dial plan basics
Advanced dial plans
Call queues
NightPOS Phone with DIDWW
NightPOS Phone with OnSIP
Phone widget
Devices and integrations
Sales calls with NightPOS Phone
Support calls with NightPOS Phone
To-do
AI
AI API keys
AI agents
AI default prompts
AI document sort
AI fields
AI live chat
AI server actions
AI in email templates
AI voice transcription
Write and improve text with AI
AI in support workflows
Studio
Fields and widgets
Views
Models, modules, and apps
Automation rules
Webhooks
PDF reports
Approval rules
General settings
Apps and modules
Users
Change languages
Two-factor authentication
Access rights
User portals
Granting portal access
Updating portal info
Facebook sign-in authentication
Google Sign-In Authentication
Microsoft Azure sign-in authentication
LDAP authentication
Companies
Multi-company
Digest emails
Email templates
Internet of Things (IoT)
IoT box
Windows virtual IoT
IoT system connection to NightPOS
Advanced
Troubleshooting
IoT system updates
IoT box SSH connection
Devices
Connect a printer
Connect a scale
Connect a screen
Connect a measurement tool
Connect a camera
Connect a footswitch
Communication in NightPOS by email
Manage inbound messages
Manage outbound messages
Configure DNS records to send emails in NightPOS
Connect Microsoft Outlook 365 to NightPOS using Azure OAuth
Connect Gmail to NightPOS using Google OAuth
Mailjet API
Common emailing issues and solutions
Integrations
Mail Plugins
Outlook Plugin
Gmail Plugin
Unsplash
Address autocomplete
Geolocation
Google Translate
Cloud Storage
Developer mode (debug mode)
Offline mode
Resources
Downloads
docs
Try NightPOS for FREE
☾
🇬🇧 EN
🇹🇠ภาษาไทย
NightPOS 2.1
Navigation
index
next
|
previous
|
NightPOS Documentation
»
User Docs
»
Services
»
Helpdesk
»
Overview
Overview
¶
Receiving tickets
Help Center
Service level agreements (SLA)
Reporting
Customer ratings
Navigation
index
next
|
previous
|
NightPOS Documentation
»
User Docs
»
Services
»
Helpdesk
»
Overview
